Supralink

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Privacy Statement
SupraLink Solutions have outlined a respectful and comprehensive Privacy Statement because your online privacy is a serious issue. Please read the following subjects. 

Information SupraLink Solutions gathers/tracks
Use of the information SupraLink Solutions gathers/tracks
Information disclosure
Security against information loss or theft
Privacy Related Complaints

If you have any questions or concerns regarding your privacy with SupraLink Solutions or this privacy statement, please contact us.

Information SupraLink Solutions Gathers/tracks
The SupraLink Solutions Web site automatically captures the visitor's IP address, whether the user is logged on from a .ca, .com, .gov or .edu domain. It will also record a subscriber's first and last name, postal address, email address, phone number, and company name. In the case of online contests and surveys, SupraLink Solutions may request your name, username, and contact information, as well as other questions regarding your computer system, platform and browser, or your personal Web preferences as a requirement of entry.

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Use of the Information SupraLink Solutions Gathers/tracks
The goal of SupraLink Solutions is to be your launching pad to the World Wide Web and provide you with the information, products and services you desire. To achieve this goal SupraLink Solutions may need to gather personal information. This personal information is collected for the purposes of product monitoring, product/service improvement and, in some cases, targeted advertising. In addition, we may use personal information to dynamically generate certain pages on our Web site and to send members our monthly email newsletter if they subscribe. We never sell or redistribute personal information. In the case of contest entry information, SupraLink Solutions reserves the right to publish the winner's name and answers on our Web site.

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Information Disclosure
Unless you consent in writing thereto or unless disclosure is required by law, SupraLink Solutions will not disclose any personal information pertaining to you, to any party other than the following persons.

  • An agent or credit agency retained by SupraLink Solutions to collect any overdue amounts owed to SupraLink Solutions by you pursuant to the terms of our Service Agreement

  • Administrative personnel of SupraLink Solutions, provided that the personal information is released to such personnel solely for SupraLink Solutions internal administrative purposes

  • Any SupraLink Solutions agent or contractor requiring such personal information for the sole purpose of permitting the provision to you of the Service to be provided by SupraLink Solutions pursuant to the terms of the Service Agreement

  • Any duly authorized person as may be required by any binding law or government decree

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Security Against Information Loss or Theft
SupraLink Solutions has security measures in place to attempt to protect you against the loss, misuse and alteration of your user data that is under our control. In all cases, your information is retained in secure facilities, protected from unauthorized access and kept only as long as is reasonably required. Only authorized employees who have a need to know your information for the purposes described in this policy have access to the information you provide. SupraLink Solutions has strict non-disclosure contracts with all SupraLink Solutions employees who have access to the databases storing user information or to the servers hosting our services. Any other particularly sensitive information, such as your credit card number collected for account payment, is encrypted on our servers and only access to the last four numbers is available to employees for security check and user-confirmation purposes.

SupraLink Solutions is not liable for any illegal use of your personal information that is beyond our reasonable control. You are ultimately responsible for the security of your SupraLink Solutions ID and password. Please take care when using and storing this information. SupraLink Solutions recommends that you do not divulge your password to anyone and that you change your password regularly. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet café.

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Privacy Related Complaints
If you believe that SupraLink Solutions has not complied with its Privacy Statement with respect to your personal information, you may email to the SupraLink Solutions Privacy Officer.

In your email, please describe, in as much detail as possible, the manner in which you believe SupraLink Solutions has not complied with its Privacy Statement. We will investigate your complaint promptly.

Please note that if you provide SupraLink Solutions with inconsistent privacy preferences, for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion they may not, SupraLink Solutions cannot guarantee your most recent privacy preference will be honored.

Also, please note that SupraLink Solutions is not responsible for the content or privacy practices of non-SupraLink Solutions Web sites to which SupraLink Solutions or any other SupraLink Solutions Web site may link.

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SupraLink Solutions
Internet Solutions Provider
Corporate Headquarters
7375 Saint-André Street
Montréal, Québec
Canada H2R 2P6
Telephone:   514.906.1536
Fax:   514.906.1738
Driving Directions:  Link to Yahoo Maps

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