Agreement 
This agreement establishes the Terms and Conditions of Dialup Internet Access services, hereafter referred to as "Service", provided to Subscriber, hereafter referred to as "Subscriber", by SupraLink Solutions, hereafter referred to as "Provider". Registration with and use of Service constitute acceptance of this Agreement. The Terms and Conditions may be changed at any time by the Provider with proper notice provided to the Subscriber either online or otherwise.

Usage Restrictions
Please read the following paragraphs attentively.

1. Services of Provider may only be used for lawful purposes. Transmission of any material in violation of any Canadian or Quebec regulation is prohibited, including, but not limited to : copyrighted material, legally judged to be threatening or obscene, or material protected by secrecy laws. Posting such materials, whether written, graphic, or in any other form, to any site without permission is illegal and prohibited, and may be subject to prosecution.

2. Subscriber may upload public domain programs to the Service for their own use or non-commercially redistribute public domain programs. Subscriber assumes all liability concerning the determination of whether a program is in the public domain. Subscriber will not post advertisements to USENET newsgroups unless specifically stated in their FAQ that advertisements are acceptable.

3. Subscribers are not permitted to share or otherwise let others use their accounts in any way. Subscriber may only call in on one modem at a time, unless Subscribed uses our dedicated service. This Service is not a dedicated service and may not be treated as such. It is for intermittent use, and Subscriber must allow other Subscribers equal availability by disconnecting when not using system actively. Connection shall be automatically terminated if no data transfer takes place for 15 minutes "inactivity timeout". Use of automated programs to override inactivity timeout, resale of service, and use of dialup accounts for commercial purposes are strictly prohibited and such uses shall result in immediate termination without notice. Unreasonable excessive use of time or resources of Service in prohibited. Abuse any result in cancellation without prior notice.

4. Subscriber has the right to utilize email in the conduct of regular business or personal use. However, unsolicited email shall not be sent by Subscriber. Unsolicited email is an email sent to an individual or group whose recipient or recipients have not specifically requested information or a response. Email includes information of any kind, advertisements, literary works, graphics, voice and video files, and any other material that can be contained in current or future implementations of email.

5. Subscriber will not use the Service to harass, abuse, or mass email other members of the Internet community, including any other members of the services of Provider, or will be subject to prosecution.

6. Subscriber agrees to hold Provider non-responsible from any claims, liabilities and expenses caused by Subscriber’s use or abuse of the Service, including any content placed or published by Subscriber on the Internet. Subscriber waives all liability regarding damages resulting from shutdowns or faulty service of any kind. Subscribers are urged to regularly backup important information.

7. In the even of account termination for any reason, Subscriber may not hold Provider liable for any damage or inconvenience.

Account Activation, Cancellation, and Provider’s Limits of Responsibility
The following points summarize some important notions. We invite you to read them.

1. The Service starting date is the day on which Provider activates the Subscriber’s account. Subscriber understands that the service period extends for a minimum of one month and is automatically renewed unless terminated by the Subscriber or the Provider. In the case of quarterly, semi-annual or annual billing, service periods shall expire at the end of such term and shall be renewed for the equivalent term. The Provider reserves the right to change its fees at any time, and to inform the Subscriber by email fifteen (15) days prior to instituting the new rate. Fees changes take effect at the time of renewal.

2. Payments to SupraLink Solutions are non-refundable, unless the Service is clearly defective and non-operational. Cancellation of account must be confirmed by written or electronic mail, and will terminate at the end of the account period. Only a written request relieves Subscriber of his payment obligation. Lack of use of the Service shall not constitute cancellation.

3. Provider reserves the right to terminate service to any Subscriber not respecting this Agreement without prior notice, and to retain or to reimburse any prepaid balance at Provider’s discretion.

4. Provider makes no warranties of any kind, whether express or implied, for the service it is providing. Provider will not be responsible for any damage suffered by Subscriber, including but not limited to loss of data, delays, non-deliveries, miss-deliveries, or service interruptions caused by Provider or Subscriber error, omission, or negligence. Use of any information obtained via the Service is at Subscriber’s own risk. Provider specifically denies any responsibility for the accuracy or quality of information obtained through the Service. Provider does not guarantee end-to end through put of Internet traffic.

5. Use of this service and any information obtained using this service is at the Subscriber’s risk. Provider does not accept any responsibility of the accuracy of, quality of, or actions taken in response to the information obtained through its services.

Payment Terms
Finally, please take note of the following points.

1. Subscriber agrees to prepay Service charges according to the payment method selected on the Account Registration form. Any credit card or pre-authorized payment which is refused becomes immediately due and payable. Failure to promptly reimburse this amount as well as any bank charges incurred by Provider may result in service cancellation and additional charges, at the discretion of the Provider.

2. Account will be immediately suspended in the event of non-payment within fifteen (15) days following payment due date. Subscriber shall remain responsible for unpaid balances until expiration of account term, plus interest at the rate of 15% per annum.

SupraLink Solutions
Internet Solutions Provider
Corporate Headquarters
7375 Saint-André Street
Montréal, Québec
Canada H2R 2P6
Telephone:  514.906.1536
Fax:  514.906.1738
Driving Directions:  Link to Yahoo Maps