Windows 2000 Me Setup Walkthrough
These instructions are proposed to help our customers running Windows Me to configure a connection with SupraLink Solutions. 

Configuring and Running PPP with Dial-Up Networking Using Windows Me

A.  Installing Dialup Networking for PPP
B.  Setting Up Connection Phone Numbers
C.  Loging onto the SupraLink Solutions
Addendum I: Adding A Modem To Windows Me
Addendum II: Adding TCP/IP
Addendum III: Area Codes and Call Waiting

Note 1: Starting from December 1, 2001, it is required to include the area code 514 to dial into Montreal dialup numbers for users who are calling within the 450 area code. See Addendum III: Area Codes and Call Waiting for instructions.

Note 2: If you are uncertain whether or not your modem is installed: See Addendum I: Adding A Modem to Windows Me.

A.  Installing Dialup Networking for PPP
Please follow the next steps.

1.  Go to the taskbar and start up the Control Panel. 

You'll see the following window. 

2.  Double-click on Network.
You'll see a screen similar to the following window.

Note: If you DO NOT see both Dialup Adapter and TCP/IP listed, see Addendum I Dialup or TCP/IP.

3.  For home use, the above two items are required.

4.  Click on TCP/IP ->Dial-Up Adapter.

5.  Click on Properties You'll see the following screen. The Enable DNS option under the DNS Configuration tab must be checked.

6. Click on DNS Configuration and do the steps listed below.

• Click on Enable DNS

• Under Host, type your computer a name

• Under Domain, type: supralink.net

• Click in the area with 3 dots

• Type the following: 216.191.21.1

• Then click on Add

• Repeat the above three steps to enter the number: 216.191.21.2

• Click on the smaller rectangle under the Domain Suffix Search Order

• Type: supralink.net

• Click on Add

Your screen should look like the one below, except the host name, may be different.

7.  Click on Advanced. The option Set this protocol to be the default protocol may be grayed out. If this is the case, go to step 8. Otherwise, a checkmark is needed in the box next to the option.

8.  Click on OK.

9.  You should be back to the Network screen from step 2. Click on OK.

10.  The system will ask you to restart your computer. Click on Yes.

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B.  Setting Up Connection Phone Numbers
Upon restarting your machine, Section I, step 10, you may have the Control Panel open. Close it.

1.  On the desktop, double-click on My Computer. You'll see the following window.

2.  Double-click on the Dialup Networking link. You'll see the following window.

3.  Double-click on Make New Connection to create a new dialup connection icon. The box under Type a name for the computer you are dialing is highlighted. Enter a name of your choice For example: SupraLink.

4.  Click on Next to move along to the next screen where you will input the phone number to be dialed to connect to SupraLink Solutions.

5.  Fill in the area code and phone number you wish to connect to, such as 735-8868, 735-7889 or 735-9430 and click on Next.

6.  Click on Finish. You should be back to Dialup Networking screen with a new icon.

7.  Right-click on the newly created icon in Dialup Networking. You will see the following window.

8.  Click on Properties. You'll see the following window.

9.  Click on Networking. You should set up the screen as follows.

10.  Click on OK. You are now back to the Dialup Networking screen. You are now ready to dial up and connect.

You will have to do the above procedure to create an icon for each telephone dialup number.

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C.  Loging onto the SupraLink Solutions
Please follow the next steps.

1.  If the Control Panel is open, close it.

2.  Open My Computer. Click on the Dialup Networking link.

3.  Double-click on a dialup connection icon and you will see the following screen.

• Type in your username as follows, depending on your system,   your_username@your_system_name

• Type in the password associated with the account you have just entered

Note: The Save Password box may be checked if you have a secure machine. If the box is checked, you will not have to enter your password for each connection. If you are using a public accessible machine you should not check this box.

4.  Click on Connect. The modem will now begin to dial the number and you will begin to see the status of the dialing, connection, and verification of your account.

Once the modem establishes a connection, you will see a dialog box, similar to the one below pop up on your screen. Check the option Do not display this message again and then click on Close.

The final box will show the following window.

• Connected to xxxx

• Connected at modemspeed

• duration:  timeconnected

Italicized items are dependent on your equipment and the telephone number dialed. In some cases the final box will appear minimized in the right hand side of the taskbar itself.

You are now connected to SupraLink Solutions.

5.  If you have a Web browser such as Netscape or Internet Explorer, you can start the program.

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Addendum I: Adding A Modem To Windows Me
Follow the next steps.

1.  Go to the task bar and start up the Control Panel.

You'll see the following window.

2.  Double-click on Modems. You'll see the following window.

Note: If there is no modem installed you will see picture 2a, click on Next, then go to Step 3. If there is a modem installed you will see picture 2b. 

2a

2b

Note: Your modem may not be a Sportster. It may be any variety of modems. If you see the correct modem listed, click on Cancel. If you do not see your modem listed, then click Add from Modems Properties.

3.  You'll see the following screen while Windows tries to detect your modem.

If the computer finds a modem, you will see picture 3a. If the computer does not find the modem you will see picture 3b. Picture 3b indicates one of two things: There is no modem or the modem is not recognized by Windows Me.

3a

3b

If you see picture 3a and the modem found is the correct one, click on Next. If the correct modem is not detected, click on Change. If you see picture 3b click on Next.

You will see the following window.

Select your modem by choosing the company in the left window and the modem type in the right window. If you do not know which modem you have, contact your dealer or look in your modem manual.

4.  Note: You may have to select which port the modem is connected to. Consult your modem manual if you're unsure.

5.  Click on OK.

You'll see the following window.

6.  Click on Finish.

Your modem has been installed.

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Addendum II: Adding TCP/IP
You are currently at the Network Window.

At this point you DO NOT see the TCP/IP -> Dialup Adapter.

1.  Click on Add. You'll see the following window.

2.  Click On Protocol and click on Add. You'll see the following window.

3.  In the left window, Select Microsoft.

4.  In the right window, scroll down and select TCP/IP.

5.  Click on OK.

At this point, you will be at the Network Window. You should have TCP/IP installed.

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Addendum III: Area Codes and Call Waiting
We will assume that you have already made your dialup connection icon. If you have not, see Section B: Setting Up Connection Phone Numbers.

If you are calling from a phone that is outside the SupraLink Dialup Numbers, you will need to change the area code. 

1.  Double-click on the dialup connection icon. You will see the following screen.

2.  Click on Dial Properties. You'll see the following window.

3.  In the field called Area Code, type in the area code you are dialing from. For example, if your number is 732-xxx-xxxx, you should type 732 in the Area Code field.

4.  If you have call waiting and you don't want the tone to disrupt your modem connection, you should do the following to turn it off. In the Local/regional calling area, you dial *70 to disable call waiting. To do this in Windows Me, make the following changes in the Dialing Properties window. Check the option that says To disable call waiting, dial. To the right of this, click on the down arrow key and select *70. After following steps 3 and 4 your screen should look like the picture below:

5.  To define the area code rules, click on the Area Code Rules button. You will see the Area Code Rules window. The box before Always dial the area code, 10-digit dialing under When calling within my area code needs to be checked. Click on OK to return to the Dialing Properties window.

6.  After you have done this, click on the Apply button, and then click on OK. You are back to the Connect To window. Under the Phone number box, you should see something like this: *70 7324457100, if you disable the call waiting, or 7324457100.  After you define the new settings, make a successful connection to save them for future use.

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